Flash Technology Group

Technician, Unix / Windows / Vista

US-TX-San Antonio
ID
2017-2564
# of Openings
2

Overview

Global Service desk opening located in San Antionio, Texas.

 

Swing Shifts, MONDAY - FRIDAY;  2pm -10pm and 3pm to 11pm.                                                                              

                                               

Must have TS/SCI and CURRENT FULL SCOPE POLYGRAPH!

 

Apply to www.flashtg.com or send resume to dmagruder@flashtg.com

 

 

Responsibilities

Unix/Windows/Vista Technician responsibilities include:

 

Local and remote system administration support, system maintenance, installation and configuration of Unix Sun Blade and Windows workstations;

Updating Unix NIS Master and Displayback servers;

Troubleshooting problems and applying resolutions for 24x7 SLA customer base, SLAs that are due the next business day, and escalated tickets;

Resolving desktop problems and service requests locally in the extended Ft. Meade campus and remotely using tools such as SMS, Remote Desktop connection, etc.;

Installing software remotely via Marimba;

Creating and modifying Groups and Distribution Lists via DRA;

Following up to ensure completion of work within SLA timeframes.

 

Must have technical background in diverse operating systems (Unix/Windows/Vista), hardware platforms, and software packages.

 

Desired experience:

 

Unix knowledge and troubleshooting (Solaris 2.6 and 2.8); Unix server knowledge;

Familiarity with the Sun Secure Global Desktop environment; Familiarity with Remedy ARS;

Familiarity with Marimba and DRA;

Computer hardware architecture knowledge;

Data/Information architecture; Software installation and troubleshooting;

MS Exchange knowledge and troubleshooting;

Use and administration experience with MS Office Applications, Active Directory, and Network and Internet Applications.

Must possess good communication and customer service skills;

 

 

Qualifications

 

 

(No DoD 8570 Certification Required for this Opening!)

 

 ENG II- levekl 1.5 candidates are willing to apply.

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