Flash Technology Group

Help Desk Manager III

US-MD-Annapolis Junction
ID
2017-2705
# of Openings
1

Overview

Must have a current TS/SCI clearance and CURRENT/ACTIVE FULL SCOPE POLYGRAPH in order to apply.

 

Help Desk Manager for a 24x7x365 Mission Essential Tier-1 Help Desk Support.

High level responsibilities include customer service, health and status monitoring of the system, monitoring system logs,

basic troubleshooting of network connectivity, resetting passwords, unlocking accounts, and creating and deleting Acitive Directory Accounts.

 

Send resume www.flashtg.com or dmagruder@flashtg.com.

Responsibilities

 

Security + cert required.

 

Experience with VMWare Client in remotely administering systems required

 

Experience with Windows Active Directory required

 

Experience with LINUX,

 

Experience with network infrastructure.

 

Splunk is desired.

Qualifications

BS or higher and 5 yrs of exp.

OR Diploma and 9 yrs exp

OR AA and 7 yrs of exp

OR MS and 3 yrs of exp

 

Must already have a CURRENT FULL SCOPE polygraph.

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