Global Service desk opening located in San Antionio, Texas.
|Swing Shifts, Sunday - Wednesday, 10pm-8am OR Sunday-Thursday, 10pm- 6am.|
Must have TS/SCI and CURRENT FULL SCOPE POLYGRAPH!
Apply to www.flashtg.com or send resume to email@example.com
Unix/Windows/Vista Technician responsibilities include:
Local and remote system administration support, system maintenance, installation and configuration of Unix Sun Blade and Windows workstations;
Updating Unix NIS Master and Displayback servers;
Troubleshooting problems and applying resolutions for 24x7 SLA customer base, SLAs that are due the next business day, and escalated tickets;
Resolving desktop problems and service requests locally in the extended Ft. Meade campus and remotely using tools such as SMS, Remote Desktop connection, etc.;
Installing software remotely via Marimba;
Creating and modifying Groups and Distribution Lists via DRA;
Following up to ensure completion of work within SLA timeframes.
Must have technical background in diverse operating systems (Unix/Windows/Vista), hardware platforms, and software packages.
Unix knowledge and troubleshooting (Solaris 2.6 and 2.8); Unix server knowledge;
Familiarity with the Sun Secure Global Desktop environment; Familiarity with Remedy ARS;
Familiarity with Marimba and DRA;
Computer hardware architecture knowledge;
Data/Information architecture; Software installation and troubleshooting;
MS Exchange knowledge and troubleshooting;
Use and administration experience with MS Office Applications, Active Directory, and Network and Internet Applications.
Must possess good communication and customer service skills;
(No DoD 8570 Certification Required for this Opening!)
ENG II- levekl 1.5 candidates are willing to apply.