Flash Technology Group

Service Center Support / Service Support Representative I

US-MD-Annapolis Junction
# of Openings


Must have an active TS/SCI clearance with a CURRENT POLYGRAPH, in order to be considered for the position.


Seeking an IT Service Center ITSC Support candidate.


Late Day Shift. Monday - Friday, 10:00am-6:00pm.


Located at Annapolis Junction, MD.


Apply to www.flashtg.com or send resume to dmagruder@flashtg.com.


(No DoD 8570 Certification Required for this Opening!)


Responds to internal and external IT Service Requests for IT service on both Unix and NT servers.


Provides user notification of receipt of Web- or email-submitted requests.


Logs and tracks inquiries using service request management database, and maintains history records and related documentation.


Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility.


Position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, Word, and Excel.


Experience in ticket management system like Remedy is a plus.

Unix experience is not required, but is a plus.


 Level 1.5 candidates are also welcome to apply.



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed